FAQs

How long will it take for me to receive my order?

Please note that all items are made-to-order. Soft goods, magazines and juju hats ship in 3-4 weeks. Lighting ships in 6-8 weeks. Shipping will take longer for international orders.

Due to the COVID-19 pandemic supply chain and shipping delays can occur. Should your order be delayed due to the virus, we will reach out to you.

If you have any questions regarding your order and shipping status, please contact [email protected]

What is AphroChic’s return policy?

At AphroChic, one of our main goals is to offer products that beautify your home and make you happy. If an item arrives and is incorrect, damaged or incomplete, please contact us immediately at [email protected] We will work with you to replace the item. We do not accept returns on made-to-order items.

What’s the best way to clean and care for my product?

Cotton/linen pillow covers should be hand-washed in cold water using a non-toxic cleanser. When covers are slightly damp, iron them inside out for a clean, crisp look. Do not dry clean or machine wash.

What types of projects do you produce?

Great rooms tell a story. It’s the story that drives us, and at AphroChic everything we do is about finding new and unique ways to tell a story through great design. Whether it’s expanding your brand identity with a compelling special event, connecting with new markets through a culturally-centered commercial space, or creating a unique editorial moment for social media, we have dozens of ways to tell your story, weaving narratives that work across multiple platforms for maximum impact. If you are looking for interior design services, editorial production, content creation or event marketing, please contact us at [email protected] We’d love to speak with you about your project.

Who do we contact if we have a press inquiry?

If you have a press inquiry and are interested in featuring an AphroChic product or project, please contact us at [email protected]

What is your Design Against Hate Campaign?

We work with partners locally, nationally and around the globe, supporting efforts that promote an end to racism, sexism, homophobia, religious persecution, and bigotry of any kind. Among them are: